Eliminating Failure by Learning from It - Systematic Review of IS Project Failure

Researchers analyzing project success and failure emphasize the prevailing challenge of successfully completing information system (IS) projects. We conduct an extensive systematic literature review of factors that contributed to failure of real-life IS projects. Our resulting overview entails 54 failure factors, which we grouped in 10 categories applying data-driven qualitative content analysis. We extend our holistic overview by linking the factors to specific project failure dimensions and integrating a stakeholder perspective to account for failure responsibility. Our analysis yields widely acknowledged failure factors like insufficient stakeholder involvement as well as less common factors like history of prior successes. Researchers gain insights into project failure factors along with responsible stakeholders and affected failure dimensions, and can use our overview to identify factors or areas of concern to guide future research. Our overview provides a pillar for IS practitioners to learn from others and to eliminate failure by avoiding past mistakes.